We will gladly accept returns of unused, unworn, or defective merchandise with all tags attached up to 14 days from the date of receipt for a full refund of the product price not including shipping.

**Sales items will be accepted for exchange or store credit only. No refunds can be made on these items. Store credit is valid for 6 months from issue date. Please contact Bishop + Young prior for returning Sale merchandise.

Return Process

• Note the quantity and reason for return on your packing list.
• Pack your return securely, in the original package if possible, and include your completed packing list.
• Take the package to your nearest UPS center. We recommend insuring your return.

All Merchandise must be returned to:
Bishop + Young Returns

Genexus International, Inc.
1214 W. Jon St.
Torrance, CA 90502

Phone: 310-532-7300 Ext. 102

For questions, regarding your returns contact:
shop@bishopandyoung.com
Phone: 310-532-7300 Ext. 102

 

If you no longer have a copy of your packing slip and wish to obtain one, please request one by emailing shop@bishopandyoung.com Customer will be responsible for all return shipping costs unless the product(s) received was damaged or defective or if the product was incorrectly shipped (incorrect item shipped). Failure to return merchandise as listed above will result in the product being returned without credit and at the expense of the customer. You will be notified via email once your return has been received, inspected, approved and a credit has been processed. Please allow 15 days for your return to be processed.

Items purchased at a Bishop + Young retailer partner must be returned to the retailer from which the product was purchased in accordance with their return policies.

Sample sale items are not eligible for return.